Regardless of the fact that the web hosting service supplied by the different companies is practically identical, every provider has got their own platform with its own tweaks and different ways to perform certain operations. For this reason, an info-packed knowledge base will be astonishingly helpful both for people with no past experience and for technically advanced individuals who will eventually discover how given tasks are completed, but will waste time meanwhile. The aim of such a knowledge base is to help make the service fast and simple to use, saving users both time and effort. The consequence is happier customers, since they can swiftly find the info they’re looking for, and less work for the technical support staff, because typically most of the questions and issues that clients have got are already listed in the knowledge base. In case the articles themselves are professionally written and cover more things, you’ll be able to get to know more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Shared Hosting
Our shared hosting packages include an in-depth knowledge base where you can find info on all the difficulties that you might possibly stumble upon and their resolutions. You can get to know how to set up and administer a mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your mail client are accurate, but you are unable to send email messages, for example. We have done our best to be as thorough as possible and to cover all the available options in order to save you time and energy and to provide you with different solutions for every issue. The knowledge base contains educative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each section of the Control Panel, whilst if you’d like to check the full list of articles, you should go to the dedicated Help section.