Website Migration
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Q: What exactly does website migration mean and what does it include?
A: When your current hosting provider can no longer satisfy the requirements of your website, or if you suffer from constant downtime, or if you are forced to wait for hours for the customer care staff to respond back to you, it might be a clever idea to switch your provider, i.e. to move all the files for your websites as well as your databases from your present provider to your new provider. At My Laguna Host, we know that this can be difficult & time–consuming. Because of this, we will accomplish all that for you at no cost!Our professional technical team members will move your site content from your present hosting provider to us. Our techs have lots of experience with website migration and can handle anything – from a traditional WordPress–powered blog or Joomla™ CMS–based site, to a very elaborate, custom–built app.
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Q: How much time will the website migration procedure take?
A: We try to carry out all web site migrations as fast as possible. However, we don’t have a fixed time frame for website migrations. There are certain facets that you have to take into consideration – the actual size of your site and the workload of our web site migration staff, etc. We always try to perform each migration within 48 hours. With smaller sites, our staff usually manages to finish in under 24 hours.
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Q: What data will I be required to provide to your Website Migration Department?
A: We will need the login details for your current web hosting provider’s Control Panel as well as the site’s name (domain name).
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Q: The login info for my hosting account is delicate. How can I trust you?
A: Customer privacy is among our leading responsibilities – for this reason, both our payment page and our CP login page are protected with enterprise–level SSL certificates. We employ security measures, which include, but are not limited to: physical, electronic and administrative operations to safeguard the data that we acquire on the World Wide Web. And we have a detailed and strict Privacy Policy, which outlines the types of information that we gather.
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Q: How about downtime? Will my website be unavailable?
A: Nope. Your site will stay completely operational during the transfer. Once everything is completed on our end, we’ll tell you so that you can preview it and check for problems. If everything is alright, all you will need to do is change your domain name’s DNS settings.
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Q: Will my current hosting provider need to provide any information/help?
A: While we transfer your content, your web hosting provider will not be aware of the transfer at all. We will not contact them in any way.
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Q: Which hosting platforms do you support?
A: We can migrate your web site from any web hosting provider or any Linux–driven hosting platform on condition that we can access the Control Panel and there is FTP access available.The only websites that we cannot migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.