Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering quality support on–time is our high priority, so that we backup each shared hosting plan with a 1–hour ticket answer warranty. As you share a ticket or send us an e–mail, our customer customer assistance team will do all they possible can to offer the most satisfactory resolution for your case and to give you help in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime required. Our crew of consultants will undoubtedly be online for you 24x7x365 to react to all of your issues and to resolve any situation you will probably have. You also can open a technical support ticket from your Online Control Panel or send us an email message any moment. Also, on business days, you could ring us or use the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • My Laguna Host’s Control Panel offers a substantial know–how base which is built–into all areas. In each area, you’ll find a Help button that will load for you a selection of step–by–step online classes on how to apply a selected feature or perform a specific action. In addition, we have generated short training training videos so that you could get a better idea of the Control Panel’s interface.