A 99.9% Server Uptime
The advantage of establishing your own shared hosting platform is that you don’t need to worry about compatibility – you configure a given set of software tools in such a manner as to be compatible with a given set of hardware parts. The final outcome is something considerably more stable and reliable, as there are less potential chances of failure. We have built our cloud hosting platform using time–tested hardware parts and a strongly customized version of Security–Enhanced Linux so as to set up a fully riskless home for your own personal web sites.
This is the reason why, with each of our shared hosting plans we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is essential to also set up your own network architecture. That is the reason why we built a custom internal network in all our data center facilities. Based on first–class Juniper switches and routers, our internal network allows for really fast data transmission speeds and is completely redundant.
As a result, you can enjoy a 99.9% network uptime in our US based data center, in our UK based data center, in our FI based data center, in our East Europe based data center and in our AU based data center, regardless of which hosting solution you have picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re dissatisfied with our hosting services, or if you think that they are insufficient, or if you decide that you should use a VPS servers instead of a cloud hosting plan – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you will keep complete control of your domain names even if you cancel your web hosting account with us.
24/7 Technical Support
In case you have a hosting company, your tech support engineers are of paramount importance. Because of this, we’ve meticulously hand–picked a very trained team of tech support engineers, each with lots of years of experience behind his back. With their help, our company offers 24x7 support with all our hosting packages.
And not only that, we offer a 1–hour response time guarantee. All tech support requests are answered in under one hour and our average support ticket response time is under twenty minutes!